(1) The Registrar is to reject a complaint that the Registrar determines, whether before or after conducting an inquiry ¾

(a) is vexatious, trivial or without substance;

(b) relates to conduct or events too remote in time to justify further action; or

(c) is a matter in which the complainant does not have a sufficient interest to justify the complaint.

(2) If the Registrar determines in relation to a complaint under regulation 12 (1) that ¾

(a) the registration of the industrial agent was improperly obtained; and

(b) at the time when the application for registration of the industrial agent was granted, there were grounds for refusing the application,

the Registrar is to cancel the registration of the industrial agent.

(3) If a complaint is made under regulation 12 (2) the Registrar ¾

(a) is to make a determination as to whether or not there are reasonable grounds for the complaint; and

(b) if the determination is that there are reasonable grounds for the complaint, endeavour to resolve the complaint by conciliation under regulation 16.